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Thermador Appliance Repair

Same-Day Thermador Appliance Repair in 30+ Ontario Cities

Star Burner ranges, Professional and Masterpiece cooktops, luxury wall ovens and built-in refrigeration. We service the high-end German engineering most shops avoid. Local technicians, same-day service, 90-day warranty.

  • ★4.7 / 220+ Google Reviews
  • BBB A Accredited
  • 15+ Years Experience
  • 90-Day Parts & Labour Warranty

Important: Caspian Appliance Repair is an independent service provider, not affiliated with Thermador or BSH Home Appliances. We are not factory-authorized for warranty work — we provide quality out-of-warranty repairs on Thermador appliances. If your unit is still under manufacturer warranty, contact Thermador directly to preserve coverage.

Thermador Repairs — Professional & Masterpiece Specialists

Thermador is BSH's luxury cooking brand, famous for the patented Star Burner, Professional pro-style ranges, Masterpiece cooktops, and built-in column refrigeration. This is precision German engineering with powerful sealed burners and sophisticated controls — the kind most general shops decline. We diagnose Thermador at the component level and quote the real repair before any work begins. (Thermador does not make laundry — we focus on the kitchen it builds.)

Thermador Appliances We Service

Click any appliance below to see our full repair details for that category.

Common Thermador Issues We Diagnose Daily

More than 15 years of Thermador repairs gives us pattern recognition. These three problems account for the majority of the Thermador service calls we handle across the 30+ Ontario cities we serve.

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Star Burner Ignition

Thermador's patented Star Burner ranges and cooktops fail to light or keep sparking when the igniter, spark module, or burner cap/electrode is worn or fouled. We diagnose the ignition system precisely; the gas work is performed by our certified TSSA-licensed partner technicians.

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Wall Oven Heating & Control

Thermador wall ovens won't hold temperature or won't heat when the element, oven temperature sensor, or relay control fails. We diagnose the heat circuit and replace only the failed component on these premium units.

Built-In Refrigeration Cooling

Thermador built-in and column refrigeration loses cooling at the evaporator fan, sealed system, or main control. These are expensive integrated units, so we pinpoint the exact fault instead of guessing at a costly assembly.

Thermador Model Lines We Service

We repair all current and most legacy Thermador appliance lines. Below is a representative — not exhaustive — sample of models we routinely fix.

Cooking

  • PRG / PRD Professional gas & dual-fuel ranges (TSSA-licensed)
  • MED / MEDMC Masterpiece wall ovens
  • CIT Masterpiece induction cooktops
  • SGS / PCG gas cooktops (TSSA-licensed)

Refrigeration

  • T-Series built-in & column refrigeration
  • Freedom built-in fridges & freezers

Dishwashing

  • DWHD Sapphire & Emerald dishwashers

Why Caspian

15+ Years of Thermador Appliance Repair Across Ontario

Headquartered in Hamilton, we service Thermador appliances across 30+ Ontario cities — with local technicians who live and work in your area, so the person diagnosing your Star Burner range or built-in Thermador column is from your part of Ontario, not dispatched hours away. BBB A Accredited. Over 220 verified Google reviews averaging 4.7. Our 8-person live call centre answers seven days a week from 7am to 11pm, so you reach a real person — never a voicemail — when a Thermador breakdown can't wait.

★4.7220+ Google Reviews
ABBB Accredited
2009In appliance repair market since
90-DayParts & Labour Warranty

Service note: Caspian is an independent service provider, not affiliated with Thermador or BSH Home Appliances, and not factory-authorized for in-warranty work. We specialize in high-quality out-of-warranty Thermador service across Ontario — including Professional ranges and built-in refrigeration. If your appliance is still covered by Thermador's warranty, contact Thermador directly first; we are glad to help once it has expired. Gas Thermador ranges and cooktops are serviced by certified TSSA-licensed partner technicians.

Thermador Repair — Frequently Asked Questions

My Thermador Star Burner won't light or keeps sparking — can you fix it?
Yes. This is usually a worn igniter or electrode, a fouled burner cap, or a failing spark module. We diagnose the ignition system precisely, and the gas work is performed by our certified TSSA-licensed partner technicians.
My Thermador wall oven won't heat or hold temperature — what's wrong?
Usually the bake/broil element, the oven temperature sensor, or the relay control. We test the heat circuit and replace only the failed component.
Do you service Thermador built-in and column refrigeration?
Yes — Thermador built-in, column, and Freedom refrigeration are part of what we do. We diagnose cooling loss, sealed-system faults, and evaporator issues on these high-value integrated units.
Do you service Professional and Masterpiece ranges and cooktops?
Yes — both Thermador tiers. We repair Professional pro-style ranges, Masterpiece induction cooktops, and the electronic controls many shops decline to touch.
Does my Thermador repair preserve the manufacturer warranty?
Thermador is a BSH brand; if your unit is still under warranty, contact Thermador or an authorized centre first to preserve coverage. We are not factory-authorized — we handle out-of-warranty repairs and will tell you honestly if your unit appears to still be covered.
Are Thermador parts easy to source in Ontario?
Most common Thermador parts arrive through Canadian BSH distributors within a few days. Some luxury and built-in components can take longer — we give you a clear timeline and never start work without your approval.
Is the repair warrantied? Do you offer same-day?
Every Caspian repair carries a 90-day parts and labour warranty. Same-day service is available in most areas — call 7AM–11PM, 7 days a week, and our live agents confirm the earliest window.

Thermador Repair, Done to a Professional Standard

Local technicians, same-day service in most areas, live agents 7AM–11PM, and a 90-day parts & labour warranty on every Thermador repair. Independent service — never inflated repair scopes, never factory-authorized claims.

Caspian Appliance Repair team in front of office — Hamilton, Ontario
Real Caspian technicians Local technicians serving 30+ Ontario cities
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